SJRK-330: Previews for video and audio blocks not working

Metadata

Source
SJRK-330
Type
Bug
Priority
Major
Status
Open
Resolution
N/A
Assignee
N/A
Reporter
Gregor Moss
Created
2020-03-19T21:16:39.279-0400
Updated
2020-07-30T16:23:19.408-0400
Versions
N/A
Fixed Versions
N/A
Component
N/A

Description

Previews within the Previewer step do not load properly for audio or video blocks if the file is added from file system

To reproduce:

  1. Add an audio or video block
  2. Click "Upload audio" or "Upload video"
  3. Click "Files" on the list of options for the file uploader
  4. Select an audio or video file, as appropriate
  5. Click "Continue" to go to the metadata step
  6. Click "Preview my story" to go to the previewer step

Expected:

The media preview should appear and play properly

Actual:

The preview is either blank (for an audio block) or shows the file is not found (for a video block.) See screenshots 2 and 3.

Environments

Google Pixel 3
Android 10
Firefox 68.6.0

Attachments

Comments

  • Gregor Moss commented 2020-07-02T17:22:06.603-0400

    A similar issue was noted in Safari on the iPad Air 3 (iOS 13.3). It only occurred once and could not be reproduced in subsequent attempts. See "2020-07-02 ipad audio preview broken (cropped).png"

    I added an audio block as part of Test 14 (one of each block type, all fields filled in), and when I got to the preview, the file could not be played. This may be the same issue or it may be separate