Metadata
- Source
- SJRK-330
- Type
- Bug
- Priority
- Major
- Status
- Open
- Resolution
- N/A
- Assignee
- N/A
- Reporter
- Gregor Moss
- Created
2020-03-19T21:16:39.279-0400 - Updated
2020-07-30T16:23:19.408-0400 - Versions
- N/A
- Fixed Versions
- N/A
- Component
- N/A
Description
Previews within the Previewer step do not load properly for audio or video blocks if the file is added from file system
To reproduce:
- Add an audio or video block
- Click "Upload audio" or "Upload video"
- Click "Files" on the list of options for the file uploader
- Select an audio or video file, as appropriate
- Click "Continue" to go to the metadata step
- Click "Preview my story" to go to the previewer step
Expected:
The media preview should appear and play properly
Actual:
The preview is either blank (for an audio block) or shows the file is not found (for a video block.) See screenshots 2 and 3.
Environments
Google Pixel 3
Android 10
Firefox 68.6.0
Comments
-
Gregor Moss commented
2020-07-02T17:22:06.603-0400 A similar issue was noted in Safari on the iPad Air 3 (iOS 13.3). It only occurred once and could not be reproduced in subsequent attempts. See "2020-07-02 ipad audio preview broken (cropped).png"
I added an audio block as part of Test 14 (one of each block type, all fields filled in), and when I got to the preview, the file could not be played. This may be the same issue or it may be separate