Metadata
- Source
- INFRA-44
- Type
- Bug
- Priority
- Major
- Status
- Closed
- Resolution
- Fixed
- Assignee
- Giovanni Tirloni
- Reporter
- Giovanni Tirloni
- Created
2015-09-17T16:16:22.810-0400 - Updated
2016-08-22T15:40:39.410-0400 - Versions
- N/A
- Fixed Versions
- N/A
- Component
- N/A
Description
Password resets are not currently working. Users get the following error message if click on the "Forgotten password" link: "Email notifications for this system have not been configured. Please contact your Administrator."
Comments
-
Giovanni Tirloni commented
2016-08-22T09:54:28.117-0400 Users can reset their passwords through the Vidyo client. If an user is an operator/admin, that will not work as an added security measure (defined by Vidyo and not able to be customized by us).
Admin/operators need to go to https://conf.inclusivedesign.ca/admin and request a password reset.